Legal
Privacy Policy
This policy explains how Platina Shop collects, uses, stores, and protects personal information when you use our platform.
1. Overview
We aim to be transparent about our data practices. If anything in this policy is unclear, please contact us for an explanation.
2. Information we collect
We collect only the information needed to operate and improve the service.
Information you provide
- Account information — email address, username, and password hash when you register.
- Profile information — optional details you choose to add, such as a display name or avatar.
- Content — text, images, and other materials you upload or create through the service.
Information collected automatically
- Device and browser information — browser type, operating system, screen resolution, and language settings.
- Usage information — pages visited, features used, and action timestamps.
- IP address — used for security, abuse prevention, and approximate country-level location.
3. How we use information
- Provide, maintain, and improve the service.
- Authenticate you and protect your account.
- Send transactional notices, such as password resets, security alerts, and account confirmations.
- Detect and prevent fraud, abuse, and security threats.
- Comply with applicable legal obligations.
We do not sell personal information to third parties or use it for behavioural advertising.
4. Storage and security
Your information is stored within the hosting infrastructure used to operate the service. We use standard safeguards including TLS encryption in transit, hashed passwords, access reviews, least-privilege controls, session expiration, and token rotation.
No system is completely secure, so we cannot guarantee absolute security despite taking reasonable precautions.
7. Data retention
We retain personal information while your account is active or as needed to provide the service. After account deletion, profile and account information is permanently deleted within 30 days; content may be anonymised to preserve discussion integrity; and server logs containing IP addresses are rotated and cleared within 90 days.
8. Your rights
Depending on your jurisdiction, you may request access to, correction, deletion, portability of, or objection to processing of your personal information. Contact us using the details below and we will respond within 30 days.
9. Children’s privacy
The service is not intended for children under 16. We do not knowingly collect personal information from children under 16, and will promptly delete it if we learn that it has been collected.
10. Changes to this policy
We may update this policy periodically. For material changes, we will notify you by email or through a prominent notice in the service.
11. Contact
For privacy questions, please contact us through the support channels available in the service.
ОсОО «Апп АйТи компания»
Registration number: 214834-3301-ООО
Registered address: 141 Jusup Abdrakhmanov Street, office 9, Sverdlov District, Bishkek, Kyrgyz Republic.